Tried to cancel service & was told about their huge cancellation fee. The taxes are now more than the service I and the worst part is the taxes are being charged by Vonage!!
I stopped using and changed my auto pay card to a Walmart card so they could mail me my final bill. Somehow this company is now charging my PayPal account without permission. Won't cancel my service.. their router is my drawer and has not been used for months but they just keep trying to suck money out of my accounts..
Horrible company. All customer service reps are in the Phillipines and you can't understand them... This is if you wait for an hour to actually get through..
RUN FROM THIS COMPANY.. I now use Skype and have had no problems!
Review about: Vonage Account.
Reason of review: Return, Exchange or Cancellation Policy.