Manufacturer: Vonage Category: Phone Plans Clear all filters (6 of 6 reviews match)
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I am being with Vonage from 03/2015 and pissed off on below points 1. hidden charges to advertising cost. 2. can't able to configure auto payment options. 3. can't disconnect the service whenever we need. 4. Contracts 5. poor customer satisfaction 6. no effort on...
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1.6
Product
Vonage Vonage World Phone Plan
I didn't like
  • Vonage representatives cheating
  • Accounts team
#937969
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I received the vonage phone and the sales guy always uttered of the discounted charges fixed for a usage time period but never uttered any word on charges that will be levied on the pre closure . Now they demand 33$ on prorate to terminate the line , else they...
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Product
Vonage Vonage World Phone Plan
#905202
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I cancelled my Vonage account in April 2014. I recently found that they have been charging me fraudulently every month since then. They agree that there is no activity on the account and they that I requested it to be cancelled but they never stopped charging my...
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vonageert.us
vonageert.us

Hello, This is the Executive Response team for Vonage. We are sorry to hear you are having issues concerning your service. We understand there may have been charges to your se...

1.0
Product
Vonage Vonage World Phone Plan
I didn't like
  • Quality of service taking money from my account
  • Deceitfulnesscustomer service
#837152
Reply to reviews
Added Vonage to my plan for international calls. My sister there is very ill. Could NOT access their system for 6 weeks. All CSR calls started in USA and were immediately transferred to India, where "trained" staff had no idea what I was talking about (poor English)...
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1.0
Vonage Coronado, California
Product
Vonage Vonage World Phone Plan
I liked
  • Promise of service to be provided
I didn't like
  • Booooooooooo
#836574
Reply to reviews
Using Vonage since 2005 and am required every so often to call in and practically beg for a rebate ! Besides it being so ridiculous, the Customer Service Reps are difficult to understand, sound very disjointed due to the time difference - night in India and/or...
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Product
Vonage Vonage World Phone Plan
I didn't like
  • Billing
#824691
Reply to reviews

Vonage - Nasty customer servicea

#1054992
1.0
Details
I lose 5.00 dollars. This garabage company took my money. And everytime i want to call ro my country nicaragua. It was am arabian guy talk to me. Or rusian people. Too i have problem conect to nicaragua
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