Product: Vonage Technical Support Clear all filters (0 of 6 reviews match)
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I've had Vonage since last summer. I was never able to plug the service into my wall jack to obtain service throughout the house - only to one phone connected directly to my router. I spent hours on the phone with their technical service and the final excuse was always...
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vonageert.us
vonageert.us

Hello, This is the Executive Response team for Vonage. We are sorry to hear about your complication with our equipment. We will like the opportunity to work on this matter wit...

3.0
Product
Vonage Technical Support
#1010550
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I tried contacting Vonage Tech Support to have them fix an issue on their end and it took 45 minutes to be able to reach them. I tried contacting On Friday for same issue and gave up after waiting for half an hour. It seems they have very limited resources within...
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1.4
Product
Vonage Technical Support
#927377
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Vonage - Abused by Executive Response Team Member
I hate it when any companys actions alone go so far as to actually show a customer 'We do not have to provide advertised products, service and customer service - unless you file with the feds then we will back peddle; It is your obligation and privilege to pay us' IC3...
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1.8
Product
Vonage Technical Support
I liked
  • Service until i must contact support
  • When they are truthful
I didn't like
  • Fraudulent misrepresentation
  • Customer service
  • Executive response team
#679812
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I call the promotion person in the middle of September 2014 and I use my husband credit card but the account is under my name. I received the box is like a wireless but I can hooked up to my house internet. And the vonage company charge to my husband credit card...
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Product
Vonage Technical Support
#553580
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I decided to give Vonage a try because it is cheaper. I liked the online account management. It was easy to install. That's about it for liking it. They advertised at 24.99 but it was almost ten dollars more per month after other charges. Ok, that seems to be the...
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Product
Vonage Technical Support
#165814
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at least once a month I have a soung quality problem. This means I have to call Vonage technical support somewhere overseas to speak to some dumb person who reads the scripts and has no clue hot to help. My latest problem with Vonage is still not resolved after 2 days...
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Product
Vonage Technical Support
#150476
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