Product: Vonage Service Transfer Clear all filters (4 of 4 reviews match)
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Not reviews in years- I ordered Vonage last Sunday- No verification email- salesman was training, he got email wrong, name wrong, told me regular services anyone offers were included in $9.95 later he tells my monthly is 18.95 ( due to tax in fees) tries to tell my...
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#1303302 Review #1303302 is a subjective opinion of poster.
Service
Vonage Service Transfer
Reason of review
Order processing issue
I went to port my number from Vonage to Spectrum as going with Spectrum's triple play package would lower my overall monthly costs. I completed the third party verification last Friday and provided the physical address on my account. Spectrum called me on Monday to say...
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#1205788 Review #1205788 is a subjective opinion of poster.
Service
Vonage Service Transfer
Reason of review
Order processing issue

Vonage - WORST EVER!

Vonage refused to port my phone number to my new carrier. 2 - 5 hours on the phone nearly every single day for 17 days didn't get it ported over. On the 13th day, I gave up trying to port it to one phone service provider and canceled that account. I created an account with another provider (comcast) and got the same run around -- won't port over. It's illegal to hold a phone number. I've filed a complaint with the FCC & BBB. Vonage land line was $52. a mo. With Comcast same thing was $8. WARNING! Stay away from Vonage. 20+ min wait time to even talk to anyone. Your most calm and understanding civil manners, are met with rudeness and, hang up on you
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#1088777 Review #1088777 is a subjective opinion of poster.
Service
Vonage Service Transfer
Reason of review
Poor customer service
1.4
Details
I called them to cancel my connection after completing this month billing cycle. I said to them I am moving to new service, so I want to keep same number. For that they suggested to keep your number at least 10 business days. Then I said ok , don’t cancel my account....
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#868599 Review #868599 is a subjective opinion of poster.
Service
Vonage Service Transfer
Cons
  • Very bad
Reason of review
Poor customer service

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23 Main Street
Holmdel Township, New Jersey 07733
United States
Phone:
(866) 243-4357
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