Product: Vonage Phone Service Clear all filters (81 of 81 reviews match)
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Don't forget to make sure you get cancellation email!!!!!! YOU WILL CONTINUE TO BE BILLED!!!! Customer for a few year with Vonage business Voip services. Lost calls over time and many phone issues. We moved locations and went back to hard land lines. Cancelled (we...
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Anonymous
Anonymous

I cancel in November 2017 .. the same {{Redacted}} I onw $122 . They offer and offer and they Disconnect the call and you have to call again !!!

1.0
Product
Vonage Phone Service
I didn't like
  • Dropped calls and cancellation scam
#1188285
Reply to reviews
why do you need to have 100 letters in the complaint I suppose I will complain about this review process also since it seems that you would have to add a bunch of jibberish to the complaint ubless vonage has this website and they really dont want you to complain about...
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Anonymous
Ashley

Trying to call Turkey.... same problem...

Anonymous
KamiVGuy

Same here. I got invalid number call and trying what going on. I hope they fix the problem as possible.

Product
Vonage Phone Service
#1187465
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I signed up for Vonage phone service for $9.99, well my first bill was for $17 and my second bill was again for $17. So i called to find out why my bill was for $17 instead of $9.99 the rep said it was because of taxes were not included. I called Vonage to cancel my...
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1.0
Product
Vonage Phone Service
I didn't like
  • Customer serice
  • Bad customer servivce
#1113531
Reply to reviews
Nothing worked and finally they said I had to call Vonage. So, I called Vonage, was on a 20 minute hold, then after explaining the issue to another person who barely spoke English, he had me repeat the entire sequence I just did with Spectrum although I told him...
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Anonymous
Vonage

We apologize for the issues you've had with Vonage service. We would like to discuss this with you. Please send us an email at ert-vip@vonage.com.

1.3
Product
Vonage Phone Service
I didn't like
  • Long hold time
  • Horrible customer service
  • Not english speaking
#1113310
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we made the mistake of dealing with Vonage for a time and decided to leave . they notified us that it would take a month to port the service( other companies manage this in a few days) My father passed away this week and we have been trying to make preparations for...
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Product
Vonage Phone Service
#1098135
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Vonage installed phone system in June 2017. From the moment they took our communication lines we have lost tremendous number of calls everyday. We complained to our broker immediately, Carrier Connections, and still have no resolution. Per Carrier Connections our...
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1.0
Product
Vonage Phone Service
#1095233
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sales person sold us the service through (door knock) type of sales.Ofcourse he said try it for a month or two for only 9.99$ / month only and when time came to disconnect now they want to charge us a fee of 120$ which we called the company about and they said just...
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2.0
Product
Vonage Phone Service
#1079200
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I was vonage user and in month of October2016 I called up to cancel but end up giving me a offer for next three month so i continued. And due to my credit card change the details didnt match and money didn't go through and I anyways stopped using Vonage after dec 2016....
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2.4
Product
Vonage Phone Service
I liked
  • Connectivity
I didn't like
  • Cancellation
#1035867
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Some customers would come into our business and tell us they could not reach us. That our number was no longer in service and they thought we were out of business. We would call our number using our Verizon cell phone and the called worked fine. As it turned out, it...
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1.0
Product
Vonage Phone Service
I didn't like
  • Callers to my business told my line was out of service
#954253
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I don't understand why I have to wait 48 minutes to reach a support representative when my business phones are down and I'm losing thousands of dollars every minute. What a disgrace. I am paying over $800 a month to Vonage and this is the micky mouse service that we...
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1.0
Product
Vonage Phone Service
#925994
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