I am not a Vonage customer and never will be because of the offensive TV advertisement now being aired. It shows a homeless, mentally ill man in a demeaning manner.
In trying to be humorous, the ad uses a serious illness as a joke. Mental illness is not funny; it is a tragedy for all involved, patient, family and caregivers. Vonage owes a public apology and the immediate removal of this ad. Having been a case worker for folks with a serious mental illness for over 20 years I have seen the heartbreak up close.
I have also seen courage and kindness in the face of adversity. Please stop this ad.