Detroit, Michigan
Not resolved
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

I ordered Vonage for my home business after seeing a commercial on tv. I had Vonage exactly 1 month and 24 days.

From the start during the order process, a customer rep gave me a different number then what I requested. I also had home phone interruptions as well...I was unable to make outbound calls and had frequent drop calls on my cell phone. I had issues with logging in to my online account on Vonage's website. i called to cancel the horrible service today 4/27/16.

I was asked to pay an early termination fee which I agreed to if I cancelled the service.

So I take full responsibility. *** VONAGE!

Product or Service Mentioned: Vonage Home Phone Service.

Reason of review: Poor customer service.

Vonage Cons: Fraudulent misrepresentation, Service.

  • Phone Company
  • Vonage Bad Service
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment