Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
0 comments

Vonage had promotion for international calling and US/Canada calling for $9.99 /month. When we signed up, we thought we used international calling but in next 20 days we were charged $340 and they never notified us that they were charging that huge amount.

After looking our credit card statement we called them and said that we were interested in international calling and never consider having US/canada calling plan. They are so greedy that they don't want to refund the money that they charged us. If we haven't find it from the credit card statement they would be greedy to charge 1000's of dollars. We would definitely would seek legal action on them.

They cannot cheat customers like that. We wished them to be wiped out from the market.

This person wrote the review because of problems with payment of international calling from Vonage. Reviewer claimed that he or she lost $340 and wants Vonage to issue a full refund.

The most disappointing in user's experience was billing. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Vonage for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like