State: New York Product: Vonage Technical Support Clear all filters (1 of 9 reviews match)

VONAGE really sucks

at least once a month I have a soung quality problem. This means I have to call Vonage technical support somewhere overseas to speak to some dumb person who reads the scripts and has no clue hot to help. My latest problem with Vonage is still not resolved after 2 days of calling my "choppy sound " problem is not fixed. The minute my contract expires I'm changing companies. Vonage sucks because of its uneducated technical support people. --DELL has lost huge business because of outsourcing tech support in Asia, I guess Vonage is next. --Why companies ousource tech support to Asia if they know that U.S. customers are not sattisfied with this kind of service? ................
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#150476 Review #150476 is a subjective opinion of poster.
Vonage Technical Support

Contact Vonage Customer Service

Mailing Address:
23 Main Street
Holmdel Township, New Jersey 07733
United States
(866) 243-4357
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