(4 of 298 reviews match)
My experience was also horrible. I called to cancel my service and was told, "We just billed you two days ago. We'll disconnect your service but we won't refund your account. It's in our terms of service agreement. It wasn't in the terms of service 10 years ago when...
Reason of review
Problems with payment
Never go with Vonage, they are cheaters.
I signed up for vonage online in Dec 2012 and was promised a 100 dollar restaurant.com gift card within 60 days. I have been following since that day and these *** guys are giving me false deadline on each call , they never transfer my call to the concerned people. I am really pissed of and agonized. They have3 literally conned on the custumer for binding him into a contract. I will never suggest vonage to any person in this world . As the above was a contract , I have to painfully carry on with them now for some more time. They are complete cheaters.
I thought vonage sounded too good to be true, but decided to try it anyway. Anyhow, the service slowed my high speed internet service down so much you would have thought I had dial-up. So in order for my high speed internet to work, I had to unplug the vonage phone...
I called to cancel my service, after having to call no less then 5 times, to find out that no one after 4:55est time can cancel the account, I had to call back the next day, where I told them I wanted to cancel my service, after much fighting with shaun, and his constant trying to sell me on different services he finally said he was canceling the account and that I was going to be charge a cancellation fee of 122.98 and would not cancel my service till I agreed to pay it. If you search the web, this has happend to many other people. Everyone this happens to needs to file as many complaints in as many places as they can, till vonage stops scamming the people of america.
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