Vonage Phone Numbers and Emails

Toll-Free Number:

  • (866) 243-4357
  • (866) 243-4357
  • (732) 944-0000
  • (877) 486-6243
  • (877) 862-2562
  • (855) 558-2436
  • (800) 528-7690
  • (800) 608-5590

Vonage Email:

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Vonage Contact Information

Vonage Website:

Vonage Online Chat:

Corporate Office Address:

Vonage
23 Main Street
Holmdel Township, New Jersey 07733
United States
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Vonage Rating Based on 140 Reviews

Rating details

1.4
more details
Customer service
Price Affordability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Vonage Customer Service Calls

106 TOTAL
CALLS
02:57 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vonage Customer Service?

Payments and Charges Question:

  • “Pay my bills”
  • “Billing”
  • “Up date payment information”

Activation/ Cancellation Question:

  • “Activate a box”
  • “I want to cancel the vantage service I am moving out of San Diego”
  • “Cancel services”

Account Question:

  • “You took money out my account and then turned my house phone off the se day”
  • “I need my account password”
  • “Account locked”

Request for Information Question:

  • “About my bill”
  • “Status of order”
  • “I like to know how it works and it's cost”

Staff Question:

  • “New Service in another location”
  • “I dont want the service anymore”
  • “Restart service”

Product/ Service Question:

  • “Calls to India disconnecting frequently”
  • “My cellphone app not working”
  • “Is not working”

Cards Question:

  • “I have a new card number”
  • “I need my Pin number”

Other Question:

  • “Philadelphia”
  • “New”
  • “My phone is down for days”

About

Vonage FAQ
To read more: https://www.vonage.com/business/faqs/
Top Vonage Services

Phone Service, Customer Care, Home Phone Service

Top Vonage Products

Account

Vonage Pros and Cons

Pros: Works fine until you have a problem, Service until i must contact support, Promise of service to be provided, Inexpensive, When they are truthful

Cons: Customer service, Fraudulent misrepresentation, Billing, Service, Deceitfulness

Summary

Vonage Holding Corporation is a public company. The company was founded in 2001 in Edison, New Jersey. At the present time the company is headquartered in Holmdel, New Jersey. Vonage is a commercial voice over IP network. Vonage Corporation provides telephone service via a broadband connection. The tagline of the company is: "Voice over net age." Vonage has several millions of subscribers. Vonage Corporation is the leading company in the broadband phone industry. The company is extensively advertised in the United States, Canada, the United Kingdom and many other countries all over the world.

In 2006 Vonage completed its initial public offering.

Vonage reviews and complaints

Vonage is ranked 457 out of 1711 in Telecommunications category

Area Served

USA

Payment Methods

MasterCard

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