Contact Vonage Customer Service
Vonage Phone Numbers and Emails
Toll-Free Number:
-
(844) 365-9460
Legal:
-
(732) 444-2892Copyright Infringement Inquiries
Vonage Emails:
How to Contact Vonage?
Most Popular Number:
| Total calls: 254 | Issues resolved: 10 | Last call: Apr 5, 2025 |
Vonage Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Vonage is 8443659460. 89% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 7 minutes.
Be prepared for the call as Vonage may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Vonage is 8443659460. 89% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 7 minutes.
Be prepared for the call as Vonage may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call Vonage mainly because of product/ service, staff, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Vonage is privacy@vonage.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Vonage Website:
Vonage Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Locations:
United Kingdom
3rd Floor, 15 Bonhill Street,
London,
Shoreditch EC2A 4DN,
England
Israel
94 Yigal Alon Street,
Alon Tower,
Building 2, 39th floor,
Tel Aviv,
Tel Aviv 678915634
Fax:
How Good is Vonage's Customer Service?
Summary of Vonage Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vonage?
Payments and Charges Question:
- “Payment update”
- “Pay my bill”
- “Pay bill”
Product/ Service Question:
- “Alarm not working”
- “Land line is not working.”
- “Technical issue”
Request for Information Question:
- “How to port a business number”
- “About my account”
- “Need help connecting”
Activation/ Cancellation Question:
- “I want to cancel my account”
- “Cancel my account”
- “Cancel service”
Staff Question:
- “Hook up service”
- “New service”
- “Transfer existing phone service to a new location”
Account Question:
- “To close my account”
- “My Vonage account”
- “Make changes to account”
Cards Question:
- “My Vonage card not working”
- “Change credi card”
- “BankCard no. Change”
Return/ Replace Question:
- “Change my nimber”
- “Returns”
- “Change sarvis”
Shipping and Delivery Question:
- “Where is my box and also I can't log in to Vonage ap”
Employment Question:
- “Cashing in my 401k due to losing job”
Other Question:
- “Add a new line”
- “Business”
- “BUSINESS PURPOSES”
Compare Vonage Customer Service To
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