23 Main St, Holmdel, NJ 07733, USA
Not resolved
Billing Practices
Exchange, Refund and Cancellation Policy
Value for money
1 comment

Don't forget to make sure you get cancellation email!!!!!! YOU WILL CONTINUE TO BE BILLED!!!!

Customer for a few year with Vonage business Voip services. Lost calls over time and many phone issues. We moved locations and went back to hard land lines. Cancelled (we thought) the service.

Very hard to find the contact number at Vonage. Happened to see we were still being billed for $200.00 per month with auto pay C.C. Called again today, we are out $800.00 (4 month of auto pay on company debit card) and we cancelled again 2/12/2018. MAKE SURE YOU GET THE EMAIL FROM THEM WITH CANCELLATION!!!!!

if you do not you will continue to pay for nothing. I only think SCAM when I write this.

Product or Service Mentioned: Vonage Phone Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $800.

Preferred solution: Full refund.

Vonage Cons: Dropped calls and cancellation scam.

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I cancel in November 2017 .. the same {{Redacted}} I onw $122 . They offer and offer and they Disconnect the call and you have to call again !!!