i was not using my account for 3 months it was suspended by the vonage on first week..they supposed to cancel my account but when i checked after 3 month it was suspended status ,means my tfn are still safe there they didn't cancel. there were 186.07 doller outstanding were showing on portal which is my one month cost, i called to billing team and asked if i pay this outstanding amount which is 186 doller, will i get my account back?
They said yes , and you don't have to pay last 2 month cost as you didn't use as it was suspended . then i paid 186$ , all services resumed and outstanding were 0 . then next day i saw 367 $ appeared as outstanding. i called to billing again , now they said , you have to pay this 367 $ other wise you will loss your account and tfn ...
feeling like i am ripped off by them .. vonage account number -126166
Review about: Vonage Account.
Reason of review: Problems with payment.