filters
state:
Show
city:
Show
category:
Show
product:
Show
I advise people not go for vonage service. It is technically bad and worst customer service, overall horrible experience. If you want peace of mind then do not go for this company. Cheater, marketing gimmick is its value to lure and cheat customers, They give u 6...
Read more
Anonymous
Vonage

Hello ,This is the Executive Response team for Vonage. We are sorry to hear about your experience with our customer service. We would like the opportunity to discuss this matt...

1.3
I didn't like
  • Worst
  • Do not go for vonage
  • Horrible
#1041712
Reply to reviews
I was vonage user and in month of October2016 I called up to cancel but end up giving me a offer for next three month so i continued. And due to my credit card change the details didnt match and money didn't go through and I anyways stopped using Vonage after dec 2016....
Read more
2.4
I liked
  • Connectivity
I didn't like
  • Cancellation
#1035867
Reply to reviews
This company is a joke , they have the WORSE customer service I've ever experienced . I asked to cancel service and I was aware of fees - the man was STILL going to charge me for the following month and told me 2 diffrent charges both over 80$ that I would have I tried...
Read more
vonageert.us
vonageert.us

Hello ElenaJaquez,This is the Executive Response team for Vonage. We are sorry to hear about your billing issue and customer service. We will like the opportunity to work on t...

Vonage Home Phone Service Review

Vonage
#1050044
2.0
My phone told me I no longer had service when I noticed the Vonage box was missing the light on the left. Not an internet problem so I read an Email saying my service was cancelled. I never cancelled it. Seriously think those of us with the $9.99 per month were cancelled so we could pay more.
Comment Be first to start a discussion
Show

Vonage Deal Review

Vonage
#1003536
1.0
I have signed up for Vonage to get a 50 $ Visa giftcard. It is a scam. Yuri ou never get the card. They claim that there was no promotion going on when I signed up. Don't fall for it. It is a scam.
Comment Be first to start a discussion
Show

Vonage Home Phone Service Review

Vonage
#951826
1.0
*** customer service and wont except all forms of payment
Comment Be first to start a discussion
Show

Vonage Home Phone Service Review

Vonage
#948714
Poor service! They advertise free phones and it's a lie, all you get free is the little box to connect to your internet and it still doesn't work! I am so pissed!
Comment Be first to start a discussion
Show
I've had Vonage since last summer. I was never able to plug the service into my wall jack to obtain service throughout the house - only to one phone connected directly to my router. I spent hours on the phone with their technical service and the final excuse was always...
Read more
vonageert.us
vonageert.us

Hello, This is the Executive Response team for Vonage. We are sorry to hear about your complication with our equipment. We will like the opportunity to work on this matter wit...

3.0
#1010550
Reply to reviews
PARTS NOT RECEIVED THAT WOULD GET SYSTEM WORKING. BILLED FOR $ 84.00 BEFORE AND THEN $ 19.98 WHEN IT WAS NOT ACTIVATED AND THEY TRIED TO BILL ME ANOTHER 19.98 WHEN THE AMOUNT WAS PROMISED WAS 9.99 PER MONTH. WHEN THE PARTS DID NOT MATCH THE EQUIPMENT I HAD I WAS SENT...
Read more
vonageert.us
vonageert.us

Hello, This is the Executive Response team for Vonage. We are sorry to hear about your complication with our equipment. We will like the opportunity to work on this matter wit...

#1010324
Reply to reviews
I had my service with Vonage briefly but after I experienced their services I reverted to my local land line provider. That was over 4 years ago. To this day, active/current Vonage customers are unable to call my number. When they do they get the message "This number...
Read more
vonageert.us
vonageert.us

Hello, This is the Executive Response team for Vonage. We are sorry to hear about your experience with our customer service. We will like the opportunity to discuss this matte...

On the evening of jan 23/17 a friendly young fellow came to my door. He even risked my rottweiler, he was so eager to make a sale! He had me convinced as he went over all the money i would save as he compared fees from my rogers bill. i was intending to change carriers...
Read more
#996265
Reply to reviews
I was called by one of vonage sales representives. I don't want to disclose his name. I still have his personal phone number and name saved. I was told calling to Nepal was part of my plan so I signed up. I gave my Credit Card info over the phone. I was told to call...
Read more
Anonymous
robbygetoffursister

it's funny but not because firstly, all the other major carriers don't ask for credit cards! so, why one earth does vonage need my credit card info. he(the fellow pretendin...

#992918
Reply to reviews
I was informed that Dubai calling was part of my plan when I signed up and unfortunately it wasn't and so I got billed for it. When I called the first time to get this issue resolved the lady told me that she would credit me for all my minutes up to date. I haven't...
Read more
vonageert.us
vonageert.us

Hello , This is the Executive Response team for Vonage. We are sorry to hear about your experience with our customer service. We will like the opportunity to discuss this matt...

1.0
#991903
Reply to reviews
I am the current Vonage customer, I signed up the Vonage with the rebate amazon $100 gift card. I have the email with tracking number and they never send me the card. I contacted the customer service so many times and they obviously lied to me that I didn't sign up...
Read more
Anonymous
Anonymous

The exact incident happened with me as well, I took the connection on 03 Jan 17 while $100 Visa card new year promotion was going on for Vonage new connection. When i contacte...

Miss Betsy
Miss Betsy

Buy a voip box from Obihai on Amazon and port your number to Google Voice. It has better features and costs nothing.Yes, it's free to make calls with Google Voice. - It is onl...

1.0
#990070
Reply to reviews