Pissed Consumer - Vontage - Lied,false information. No return label in 7 months

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Vontage - Lied,false information. No return label in 7 months

Apr 28, 2008

Vonage complaint by Rayprice

Vontage- Please do not make the mistake of thinking that this is a good company. The customer service is mainly in India. The many people I talked with told me I did not need to have internet. What liars. I called corporate over and over. Finally a lady picked up and promised, she would send a label. So I could receive a refund of my money. It is the end of April.

Vontage also told me that they would call my current telephone company at the time. they asked me to call and tell them that I will keep numeber. (Mistake) Now Time Warner has me in collections. They claim that I owe for the month. ( Time warner was prepaid for one month) I'm tired, no refund! I contacted the Utilities Commsion. Guess what, they can not help. Please do not even think about Vontage. You will be sorry. What a horrible experience this has been.

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Comments (2)

1. Written by Angel, on 20-08-2008 19:52

Maybe you should mind your own business. Perhaps, you need a class on how to stop being a butt wipe. Tell it to someone who cares!

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2. Written by Toby, on 23-07-2008 00:24

I have had vonage for years and have not had one problem with them or their service. Perhaps you should have done some research before ordering. The web site clearly showes you have to have a high speed internet connection before vonage can work. Maybe taking a couple of reading class might help you out a bit.

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